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DRaaS Vendors Should Receive Calls from US Airlines Very Soon

DRaaS Vendors Should Receive Calls from US Airlines Very Soon

With two major airlines, Delta and Southwest, experiencing catastrophic system outages in the past 30-days, you wonder why they have not explored partnering with disaster recovery as a service (DRaaS) vendors? TechTarget defines DRaaS as, the replication and hosting of physical or virtual servers by a third-party to provide failover in the event of a man-made or natural catastrophe.

DRaaS is a relatively simple concept. Using a cloud architecture, a client’s data is mirrored off-site across multiple physical and virtual servers with service level agreements in place between the vendor and the client. In the case of a major outage at the client’s site, network traffic transitions to the cloud and business continues while the client’s technical support team working with the DRaaS vendor, analyzes and resolves the network issues. It’s a given that hours of preparation and testing must be executed between a client and their DRaaS vendor to ensure a seamless transfer of network traffic.

According to Gartner’s 2016 Magic Quadrant for Disaster Recovery as a Service, the leaders are:

  • Axcient
  • Bluelock
  • C&W Business
  • IBM
  • iland
  • Microsoft
  • Sungard Availability Services

Following closely behind are the challengers:

  • Acronis
  • Recovery Point
  • Tier Point
  • Verizon
  • VMWare

Gartner also highlighted the importance of service contract terms and conditions for the detection, customer notification, and required cloud infrastructure remediation associated with unexpected data breaches that occur inside the provider cloud. This is a direct result of the increase in external malicious attacks and broader availability of ransomware.

The Gartner report implied that DRaaS is gaining momentum in the small-medium (SMB) business segment due to improved affordability and functionality.

A 2015 smallbusinesscomputing.com article declared that DRaaS is an excellent option for the SMB segment, DraaS is often a good fit for small to midsize businesses that lack the necessary expertise to develop and maintain an effective disaster recovery plan,” said Wayne Meriwether, a senior analyst for Computer Economics, an IT research firm in Irvine, Calif

Regardless whether your organization opts to utilize the services of a DRaaS provider or to manage everything internally, TechTarget recommends that each business develop a disaster recovery plan that includes:

1) Business Continuity Plan: A business continuity plan is a written outline of methods and procedures that must be implemented in the event of a business impacting event such as a power outage, equipment failure, local flooding, or any other occurrence that could severely impact business operations.

2) Business Impact Analysis: A business impact analysis (BIA) is documentation of the processes, systems, and functions that are critical to the survival of the company. A BIA is an analytic process that aims to reveal issues that would arise when a critical component exceeds its maximum allowable outage.

3) Risk Assessment: A risk assessment identifies internal and external situations that could negatively impact the critical processes. It also attempts to quantify the potential severity of such events and the likelihood of them occurring.

Storing and recovering your data after an unexpected event strikes is a very unappealing topic to think about during your business day, but it’s certain that thoughtful disaster recovery planning and execution of that plan will allow you to sleep more soundly at night.


Randall Smith – 1stel Marketing Analyst